ALL PATIENTS AND VISITORS MUST WEAR A FACE MASK OR SOME FORM OF FACE COVERING BEFORE ENTERING THE BUILDING
THIS IS FOR THE PROTECTION OF EVERYONE
A guide to caring for the Armed Forces veteran community
Please click here to view A guide to caring for the Armed Forces veteran community flyer or here for the Welsh version.
Dr John Westlake retirement
We would like to inform our patients that Dr John Westlake will be retiring from Roath House Surgery at the end of June after joining the practice in May 1994.
Dr Westlake was senior partner and also a trainer for doctors who wished to become a GP. He will be greatly missed by everyone at the practice and of course his patients and peers.
We would like to wish Dr Westlake a very happy and healthy retirement.
Parent Talk Cymru
Please click here to view Parent Talk Cymru's flyer
As of Tuesday 6th April, we are amending our booking system as follows:
- If you need to contact the surgery with an urgent problem, please call before 12pm, midday.
- If you have been asked to book a routine appointment, please call after 12pm, midday. Routine appointments with doctors can be booked up to a week in advance.
- If you are calling for test results, please phone between 11am and 4pm.
Thank you for your co-operation in this matter.
IMPORTANT: Covid-19 (Corona virus) outbreak
Due to the Covid-19 (Corona virus) outbreak, we are trying to limit the number of patients who are coming into the surgery.
If you have a new or continuous cough and/or fever then you need to self-isolate for 7 days and manage symptoms at home. If you are concerned you are seriously unwell then please RING 111 FOR ADVICE.
*PLEASE DO NOT COME TO THE SURGERY*.
If you have a pre-booked GP/Nurse appointment already, we may call you to change this appointment to a telephone appointment.
Phlebotomy appointments will now be booked one day in advance by telephoning the surgery from 11am the day before you would like to be seen.
For up to date advice please visit phw.nhs.wales/coronavirus
Winter Flu Vaccines
Flu vaccines are now available at the surgery, please call 02920461100 to book your appointment.
RCS Lles ar gyfer gweithio | RCS Wellbeing for work
Cymorth yn y Gwaith De-ddwyrain Cymru | In Work Support South East Wales
Guide for Veterans
Are you or anyone you know a veteran? Please follow the link below for useful information.https://businesscostsaver.co.uk/guide-for-veterans/
Primary Care Mental Health Liaison
The Primary Care Mental Health Liaison service based within your GP practice is still working and ready to help GPs and their patients find solutions for mental health problems. We know that getting through on the phone can sometimes be difficult, so if you want us to book you an appointment for a call back from a mental health practitioner, then please email email@example.com and we will be happy to book you in.
You will be asked for your name, date of birth and address and preferred telephone number, as well as the name of your usual surgery and a brief account of the nature of your problem (e.g. anxiety) . We need this information from you to make sure that we can link in properly with your GP. This is a secure email address and any case notes will be entered into your usual GP case notes. Your email address will not be stored or used for any other purpose.
Telephone helpline for families needing Health Visitor advice during COVID
We recognise that families will be anxious during the current COVID-19 pandemic and therefore we are ensuring that access to HV advice is readily available for all our families during this period.
The telephone numbers are:
National Diabetes Audit (NDA)
Please click here to view National Diabetes Audit (NDA) Ė GP practice data collection 2018-2019.
Roath House Surgery's new appointment system notice
Please click here to view Roath House Surgery's new appointment system notice.
GP Practice appointment reminders
If you would like to receive text message reminders, please make sure we have your current mobile number registered. If you donít want to receive text messages please inform the surgery.
The practice will be closed for staff training on the following afternoons:
Tuesday 13th October 2020
Tuesday 3rd November 2020
Urgent calls will be covered by the Out of Hours service, and general health advice can be received from NHS Direct on 08454647.
Please click here to view Cardiff and Vale University Health Board Access Standard 2019
UHB Annual Quality Statement
Please click here to view the UHB Annual Quality Statement
Only use this service if you feel that your GP or Out of Hours Service will refer you to A & E. Acute illness or simple trauma should be assessed by a GP. This will help to reduce inappropriate attendance.
Mental Health & Wellbeing in Cardiff and the Vale of Glamorgan
Sexual Health Services
A Free NHS Self-Management Course for people living with a long term health condition and carers
Expert Patients Programme Wales